erlang_c {ErlangC} | R Documentation |
Erlang C
Description
Calculate the performance metrics of an Erlang C model with n
agents.
Usage
erlang_c(call_count, call_period, avg_handle_time, target_anser_time, n)
Arguments
call_count |
Numeric. The total number of incoming calls. |
call_period |
Duration. The time period over which calls are counted. |
avg_handle_time |
Duration. The average time taken to handle a call. |
target_anser_time |
Duration. The targeted time to answer a call. |
n |
Integer. The number of agents. |
Value
A list containing the calculated metrics.
Examples
erlang_c(
call_count = 100,
call_period = lubridate::duration(30, "minutes"),
avg_handle_time = lubridate::duration(180, "seconds"),
target_anser_time = lubridate::duration(20, "seconds"),
n = 14
)
[Package ErlangC version 0.1.0 Index]