connect_update_routing_profile_concurrency {paws.customer.engagement} | R Documentation |
Updates the channels that agents can handle in the Contact Control Panel (CCP) for a routing profile
Description
Updates the channels that agents can handle in the Contact Control Panel (CCP) for a routing profile.
See https://www.paws-r-sdk.com/docs/connect_update_routing_profile_concurrency/ for full documentation.
Usage
connect_update_routing_profile_concurrency(
InstanceId,
RoutingProfileId,
MediaConcurrencies
)
Arguments
InstanceId |
[required] The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance. |
RoutingProfileId |
[required] The identifier of the routing profile. |
MediaConcurrencies |
[required] The channels that agents can handle in the Contact Control Panel (CCP). |
[Package paws.customer.engagement version 0.9.0 Index]